FAQ
It’s important to us that our Professional products stay in the hands of stylists. That’s why we’ve made some updates to ensure we’re directing you to shop where only professionals are approved to purchase. This is our first priority and we’ll continue to make improvements to the site over time to make your experience better and better.
mydentitycolor.com is a platform intended for customers to learn about the #mydentity brand and view our products. Our customers can shop at Cosmoprofbeauty.com, or Amazon.com.
We do apologize for any inconvenience this has caused you. We recommend you try these distributors for both in-store and online inventory:
Amazon.com (select products)
Congratulations on your Cosmetology journey! CosmoProf allows students to purchase from their store and website. We recommend you find us there. Cosmoprofbeauty.com
Great news! A selection of #MyDentity products are now available to everyone on Amazon.com.
Our distributors around the globe will be happy to assist you. We recommend that you visit the following:
Europe: bleulibellule.com
Canada: conceptjp.com
For more locations, please find them in the footer of our website.
For all other regions, please contact mydentity.customercare@henkel.mypurecloud.de to find a distributor located near you.
Please contact us at mydentity.customercare@henkel.mypurecloud.de or call 855-489-8264
Please contact us at mydentity.customercare@henkel.mypurecloud.de or call 855-489-8264
Please contact us at mydentity.customercare@henkel.mypurecloud.de or call 855-489-8264
Please contact us at mydentity.customercare@henkel.mypurecloud.de or call 855-489-8264
